POSITION DESCRIPTION

Position: Mobile Engagement Outreach Worker I

Supervisor: Outreach Program Manager

Location: Outreach Hub (326 SE Madison)

Hours: Monday-Friday 7am-3pm

Wage: $23.97 hourly

Eligible for Language Differential

Benefits: Competitive Benefits Package

Classification: Non-exempt, Represented, Full Time

GENERAL RESPONSIBILITIES

This position provides street outreach to people experiencing homelessness in the central city area. This position coordinates with the Navigation Team to assist people to access shelter, housing, and connect to needed support services.

SPECIFIC RESPONSIBILITIES

1. Provide engagement and outreach to people camping in the central city area.
2. Provide education and resources to encourage use of existing services for hygiene, shelter, and basic needs.
3. Coordinate with community social service partners for linkage to medical, mental health, and substance use disorder services, and culturally or youth specific services when needed.
4. Escort and advocate for participants referred to medical, mental health, and substance use disorder programs who might otherwise not make the connection to services.
5. Provide follow-up services on-site at the Resource Center for engagement of participants who present for services.
6. Other duties as assigned.

PERFORMANCE REQUIREMENTS

Each Transition Projects employee must:

1. Acquire First Aid/CPR/AED certification within 30 days of hire and be retested biannually thereafter throughout employment.
2. Complete Bloodborne Pathogens and Narcan Training within 30 days of hire and be retested annually thereafter throughout employment.
3. Demonstrate reliability by being present for work as scheduled, arriving and leaving on time and taking breaks in expected time frames.
4. Interact effectively with persons of diverse ethnic backgrounds, religious views, cultural backgrounds, and sexual orientations and treat each individual with respect and dignity.
5. Attend agency and program staff meetings.

PHYSICAL/MENTAL REQUIREMENTS

The physical and mental demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job.

1. Hearing and vision adequate for interaction with program participants, interaction with staff and interaction with the general public.
2. Hearing adequate for telephone work. Vision adequate for close work.
3. Hand and finger dexterity adequate to operate standard office equipment.
4. Ability to walk, bend, stand, sit, reach, stoop, pull, climb stairs, and squat.
5. Position includes significant time sitting at a desk completing paperwork and working on a computer.
6. Ability to perform CPR for fifteen minutes continuously.

MINIMUM QUALIFICATIONS

The right individual for this position has a passion for helping others and a desire to work in an organization that serves people who are experiencing poverty and homelessness.

1. Peer Support Specialist or equivalent certification required.
2. Demonstrated understanding of the issues surrounding homelessness, chemical dependency, domestic violence, and sexual assault.
3. Applicants who are themselves veterans will receive priority consideration. Bi-lingual English/Spanish strongly preferred.
4. Demonstrated ability to engage people experiencing homelessness in a trauma informed manner.
5. Demonstrated ability to maintain paperwork in an organized manner.
6. Demonstrated ability to use word processing, database, calendar, spreadsheet, e-mail, and Internet.
7. Ability to operate office machines, including copy and facsimile machines.

Transition Projects, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, age, gender, sexual orientation, ancestry, national origin, citizenship, marital status, familial status, physical or mental disability, veteran status, genetic information, source of income, union participation or activities, or any other status legally protected by applicable local, state or federal law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.