Are you ready for a challenge that could launch your career? T-Mobile is revolutionizing the wireless industry for millions of customers nationwide. Working here means rolling up your sleeves and redefining the status quo with a team that has your back every step of the way. You're encouraged to be an Intern at T-Mobile. This is a 12-week paid learning experience with the Network Performance and Optimization team to supervise important metrics and to work with engineers to resolve the best course of action needed to impact the network for our customers. You will be pulling daily important metric trends to analyze the data with the other specialists. You will also participate in the daily performance calls and eventually own the call as your experience increases. Responsibilities Working on our Technology Team means everything from reporting, data and process analysis, partnering with the market engineering site development team in building/upgrading wireless sites, real time subscriber services and integrating services onto T-Mobile's IP network to engineering design, device performance testing, radio access network evolution, security infrastructure and network support (just to name a few). You'll give your creativity and phenomenal ideas, working alongside innovative colleagues and mentors who will push you to be your very best. We'll give you hands-on projects and the chance to create an immediate impact. Here are some of the responsibilities you could have as an Engineering Intern:
Provide recommendations to Engineering to ensure operational needs are taken into account and assist to define monitoring, troubleshooting, and procedural requirements. Lead efforts to respond to performance related issues and trends prior to impact on services. Develop proactive initiatives geared towards exceeding network important metrics. Participate in the interview process for other senior level Tier 2 engineers
Trouble Ticket and Work Order Generation
Work with engineers to analyze data and course of action to take with hands on approach to solutions
Parameter checking (direct access into sites as your experience expands)
Participate in the daily performance calls and even lead the call as you gain more experience
Looking for someone who is pursuing a degree in Electrical Engineering with an emphasis in Telecommunications. Telecommunication courses taken (either wireless or microwave type of classes)
Microsoft Office Suite knowledge (Knowledge of Excel a must)
You're a self-starter with a passion for learning who is not afraid to ask questions. Things change and move fast on this team and your ability to quickly adapt, change direction, and think on your feet without missing a beat is critical.
You share our Un-carrier spirit. This is about breaking rules, paving our own path and making things better for our customers - and each other!
Being an Intern Our Internship Program takes place over the summer running 12 weeks from May to September. As an Intern, you'll receive competitive pay, relocation benefits, an outstanding experience, and the support of a team that believes in your potential. You'll also have plenty of opportunities to meet and network with other interns, fellow team members, and top leaders from all business functions across the company as you make connections that will last your career. Want to learn more?
A big part of our culture is about embracing our Magenta spirit. And we'll ask you to do the same. Check out to see how we work together to take care of our customers and each other every day.
Recruiting Timeline Recruiting for the 2021 internship program takes place from September 2020 through March 2021. We'll be virtually visiting campuses across the country and virtually attending national recruiting conferences in September through November. We'll be connecting with candidates and begin screening in January. If we believe you're a good fit for one of our roles, we'll contact you directly to discuss next steps. Interviews will start to take place in late January and all internships will be filled by the end of March.
Application Process Select the job category that best matches your interests, education and experience and click apply. We'll then review your application. If we believe you're a good fit for one of our roles, we'll contact you directly to discuss next steps. Minimum Qualifications
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Company Profile As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit
We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit . EOE Statement Equal Employment Opportunity
We take equal opportunity seriously-by choice.
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Brand T-Mobile EOE Statement
We Take Equal Opportunity Seriously - By Choice
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.